Quality

Excellent quality is all the customers are aspiring after, especially for software outsourcing. We do develop a deep understanding of what our customers really anticipate from their outsourced projects. ITGenes aims at keeping its credit and outstanding quality. We are continually to perfect ourselves in pursuit of completely meeting the highest quality standards of our worldwide customers. You may check our customers' references and notice those words of the high work quality while looking at our portfolio.

Effective project management ensures all our projects on time and on budget, meeting all service level commitments, keeps the offshore team motivated and focused on high quality products and successful delivery.

We have developed a repeatable, effective software development process and a well-proven testing methodology based upon CMM level3 ensures the high quality of code and successful delivery to our global clients.

All processes are well documented, institutionalized and evaluated, ensuring us to become more effective and efficient with each project we work on.

As communication is especially important with the geographical distance between our clients and us, we pay special attention to the effective communication. We keep smooth communications with you during the development process through conference calls, NetMeeting, VPN, telephone, fax, e-mail, instant messenger and IP-telephone.

To reach the goal, our quality policies focus on the following four factors:

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